FAQ about BIFF ONLINE 2022

What is BIFF ONLINE?
BIFF is a longtime champion of independent film spirit–We are pleased to bring a “hybrid” festival to you this year with both in-person and online (streaming) films.

Details on BIFF ONLINE will be available here on the website for pass holders and all others interested in attending BIFF virtually soon. Pass holders will be able to login to their accounts, view the film catalog, and select films for viewing between September 9th – September 12th.

 If you need additional support please contact BIFF at Phone: 413.528.8030 or use the online support system in your eventive account.

Online Pass FAQ

When will the films be available for me to watch online?
During the dates of the festival only, beginning June 2 at 1:01 am and viewing must be finished by June 5th at 11:59 pm. Once you start a film you may watch it anytime between June 2 and midnight June 5th. All streaming of films will cease at midnight, June 5th.

Watching BIFF ONLINE

What films can I watch online?
A complete catalog of films that are streaming is viewable here. Please note we are still populating this section and films may change.

How do I access the films to view at home?
BIFF is using the platform Eventive to manage BIFF ONLINE. Please go to this page – if you are a pass holder you should already have a login (username and password – your username is the email address you used to purchase passes). You can login in the upper right-hand corner of the page. If you are a pass holder but do not have an account please contact us and we will issue you credentials.

What is live streaming, and which events will be live-streamed?
Events that are live-streamed can be reserved on the BIFF ONLINE site once they are available.

When will the films be available for me to watch online?
During the dates of the festival only, beginning June 2d at 1:01 am and viewing must be finished by June 5th at 11:59 pm. Once you start a film you may watch it anytime between June 2d and midnight June 5th. All streaming of films will cease at midnight, June 5th.

Other FAQ’s

I have a question that isn’t answered here, what should I do?
Contact us here and we can discuss.

Below are some short tutorial videos that will be of assistance in managing your BIFF ONLINE experience.